Think before you act, is easier said than done. Often said in hindsight.
We deliver solutions based on understanding and empathy. Instead of guessing, we give your organisation fact-finding, polling and perspectives from stakeholders in the affected market or in the milieu of concern. The information advantage we help you achieve gives your organisation the initiative; the benefit of accessing different vantage points to a new strategy, the time to establish proactive rather than reactive measures and the ability to make strategic calculated decisions. Regarding risk, we consider the reasons and rationale of the counterpart. What alternatives exist or need be created for the parties to experience the situation differently? Is it possible to avoid perceived injustice and conflict? How is it successfully done in the field?
The common denominator in our projects is intelligence - implementing the know-how, the organisational structure, the training and mentorship that signifies a culture and an organisation that is knowledge-based and intelligence-led.
What sets Metis Services apart is our ability to implement new strategies and methods in an organisation. We map the operational context, the capacity and needs of the customer. By combining unique operative field experience with deep theoretical knowledge, we develop, implement and hands-on mentor projects.
INTEGRATION AND INCLUSION
In a small residential area in the municipality of Köping, caught in a downward spiral of distrust against authorities, an increase in vandalism and signs of dejection from the public sector, the trend was successfully slowed down and reverted in 18 months due to a Metis developed programme named Thinking with people (click for PDF in Swedish).
The cornerstone of this project is to grasp the opponents´perspective. This intelligence can be found in the often large but neglected population; those who navigate between stepping outside the law, creating parallel structures and extremism and - on the other hand, efforts from society to uphold public law and order. Where does that line go? By truly understanding those who are caught in-between, those who can and will be swayed and winning their hearts and minds, there lies opportunities to change the landscape.
Throughout 2018 Metis has implemented a model and a method to achieve a better and mutual understanding between actors within a municipality. Segments of the population that were previously disenfranchised are now taken on board and an acknowledged resource pool to locally anchor projects, mediate in conflict and employment. The keys to integration and inclusion are found in the people living and working in the neighbourhoods. Click here to read more about the project (in Swedish).
Reporters Without Borders have commissioned Metis to perform a learning experience where the participant is exposed to a simulated interrogation. The events take place at annual Human Rights and Book fairs and are open to the public as well as geared to policy makers. We are also currently working with a contemporary theatre production from Malmö Theatre Academy to visualise and give the experience of captivity and harsh interrogation.
Security through understanding is the motto of Metis Services. Our focus lies on enabling - to be able to do more and reach further in a smart, sustainable way in the midst of a complex and evolving security landscape. To avoid risk or abort mission is sometimes not an alternative. Some projects must carry on despite, or just because, a challenging security environment.
Traditional security management rests on three factors; the opponent´s intention, capacity and opportunity to act. It translates to threat identification, dimensioning walls and fire power to trump the opponent’s estimated capacity, and avoiding exposure such as by restricting access to high-risk areas and situations. The intention of the opponent is defined but left without further analysis.
We derive solutions from analysing and engaging with the intention of the opponent. By using empathy as a strategy and discovering the opponent’s perspective, we lower the risk of creating a fixed image of the Other that leads to stencilled and encroaching security arrangements. The solution to a security-related dilemma is seldom to be found in manuals. It is derived from understanding the context and thinking with the people who are party to the solution. What is the perspective of the opponent? How is that position possible to bridge or to change? Understanding of how to read, act and react is what we teach.
Security through understanding is capacity-building. We tailor to fit your organisation’s needs. We teach you how to think like a would-be attacker and thus understand what you can do to make the odds work for- not against- you. By applying active awareness, understanding the dynamics of an attack and the perspective of the opponent - the balance of the situation can be changed and the risk mitigated.
The applications may vary.
Projects We've delivered
Intelligence training for government
Public safety and security
Corporate travel security
Implementing and managing tracking
Security consultancy for journalists
Yearly training for Journalisthögskolan
Lectures on Countering Violent Extremism for municipalities